IFH International FZ-LLC

Logo - Hult International Business School
Industry
Human Resources Consultancy
  • Organizational Restructuring and Reorganizing
Profile
IFH International Fz. LLC which set up operations in Tecom in 2006, services the Hospitality Industry in ME and Africa with  Staff Qualification Programmes (Training programmes for staff)  Quality Audits (Mystery Shopping) and  Integrity Audits Today guests are looking for good experiences more than anything else. These experiences are created by the staff servicing them at the hotels. IFH offers a unique combination whereby we train the staff (on standards as well as emotional engagement with the guest) to create experiences and then check how the staff put the trainings into practise when we do Quality Audits at the hotels. IFH looks at all the operational areas for a hotel like training  Reservations & Revenue Management  Front Desk  Sales  Meetings & Events  Food & Beverage etc Our Quality Audits are also for various areas  Reservation Calls / emails  Meeting & Events Calls / emails and show arounds  Food & Beverage Reservation Calls and On Site Audits to evaluate performance  Spa Calls and On Site Visits  Water Parks and other leisure areas  On Site Visits to check total guest experience from Check in to Room all the way till check out. With statistics showing that cash loses faced by hotels due to integrity of staff, rising rapidly, IFH also offers Cash Integrity Checks for areas like Bars. Restaurants etc. to help hotels ensure loses due to staff integrity are minimised. Our clients include Jumeirah, Atlantis, Emaar Hospitality, Rotana, Kempinski, Moevenpick, Anantara etc.
Location

Address 1

Office : 207
Floor : Floor 2
Building : Building 19
Dubai Knowledge Park