TECOM Group is committed to the highest ethical standards and follows a zero tolerance policy to breaches of those standards. We recognise the value of transparency and accountability in our management practices and fully support the right of individuals to report fraud or unethical behaviour.

We encourage individuals to report any suspected fraudulent or unethical behaviour involving TECOM Group for our attention by submitting their concerns confidentially via trustline@tecomgroup.ae and attach any supporting evidence you may have. All concerns raised will be examined by an Integrity Committee. The identity of any individual reporting concerns will be kept confidential, and the individual will be protected against victimization, provided the matter is reported in good faith. If you wish to be contacted by us, please provide your contact details.

For general or operational complaints, please reach us on the Contact Us page.